[KH explains] Why Korea has been so quick to adopt ‘global minimum tax’
Health services disrupted as mass walkout by trainee doctors approaches deadline
Teachers and native English instructors now required to undergo drug testing
[Today’s K-pop] Karina of aespa is dating actor Lee Jae-wook: report
South Korea’s fertility rate drops to new low
Russia sending North Korea food in return for arms: Seoul defense chief
[Herald Interview] Rival heir to Kim Ju-ae unlikely to appear: unification minister
Yoon says 2,000 increase in med school quota non-negotiable
Why Cha Eun-woo’s name keeps popping up in politics
Legality issues linger as nurses fill treatment void Tuesday
Meta fails to provide communication channel in Korea: lawmakerBy Moon Joon-hyun
Published : Oct. 27, 2023 - 14:07
Meta Platforms has failed to provide a proper channel for communication to uphold its legal responsibilities in Korea, a lawmaker claimed Friday, citing data provided by the Ministry of Science and ICT.
The Science Ministry lacks basic contact details for Meta Communication Agent Limited, which refers to Meta's legal entity that is supposed to serve as a communication channel with Korean authorities.
The only available means of contact to the agent is an automated landline that redirects callers to Facebook's website, without any option to speak to a person in charge, according to the information obtained by Rep. Park Wan-joo.
Under the Telecommunications Business Act, tech platform companies such as Meta Platforms, categorized as a value-added telecommunications service provider here, are required to designate a local representative, or in Korean legal terms, "domestic agent," to liaise with local users and authorities. Also, the Science Ministry is required to maintain a valid means of contact with these firms.
Facebook Korea provided the phone number to the ministry in June, but did not provide additional contact information. The firm claims its role is limited to advertising and sales in Korea, distancing itself from operational and regulatory responsibilities for platforms such as Facebook and Instagram.
“This operational blind spot could present significant challenges, especially in cases of service disruptions, data leaks, or false advertising,” Park said.
Furthermore, Meta Platforms is required to appoint an official for disaster management here, as the ministry introduced related regulations for value-added telecommunications services last year following the Korean internet giant Kakao's five-day outage.
"If the domestic representatives assigned by the overseas operators cannot be reached directly, the whole system's existence is to be questioned," Rep. Park said.
Rival heir to Kim Ju-ae unlikely to appear: unification minister
Trainee doctors' deadline arrives
Main opposition wrestles with exodus over nomination spat