Three airlines’ ticketing operations effectively halted
A disruption to airline check-in systems at Incheon Airport caused major passenger-processing delays Friday, effectively halting normal ticketing operations at three Chinese carriers by the afternoon.
The airport corporation said the disruption began around 4:30 a.m. and affected airline networks connected to ticketing systems. Sporadic communication outages continued to affect eight airlines at Terminal 1 and five at Terminal 2.
By 2:19 p.m., regular ticketing operations had effectively stopped at China Southern Airlines, China Eastern Airlines and Air China.
Long lines formed at airline check-in counters, causing severe congestion, according to media reports. The airport said it believes the disruption was linked to instability in ARINC, a US-based global airline network.
"Flights are being delayed, mainly among airlines whose ticketing operations have been suspended,” an airport official said. “We plan to assess the situation in detail.”
shwang9@heraldcorp.com
