KT, Lotte Department Store, Samsung C&T top sectors for NCSI 2017
IndustryJan 9, 2018
Customer satisfaction for firms and universities in South Korea improved overall in 2017 compared to the previous year, a recent survey by the Korea Productivity Center showed. KT, Lotte Department Store, Samsung C&T and Chungbuk National University topped the list for their respective industries. The National Customer Satisfaction Index in the fourth quarter of 2017 came to 75.6 points, up 0.9...