The Korea Herald

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Passenger files suit against Asiana over ramen burns

By Korea Herald

Published : July 26, 2015 - 20:07

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A passenger filed for compensation of 200 million won ($171,000) against Asiana Airlines claiming she suffered serious burns from ramen that was spilled on her by a flight attendant, industry sources said Sunday.

The passenger in her 30s, whose identity was not revealed except for her surname Jang, reportedly suffered burns when ramen, served hot, was spilled on her while flying in the airline’s business class from Incheon to Paris on March 17 last year.

She said she suffered from second- and third-degree burns on her lower abdomen, thighs and reproductive organs, and claimed that it would require over 10 years of treatment such as skin graft, and that even with such treatment full recovery would be difficult.

The passenger, who was reported to have worked in the modeling world, argues that the flight crew refused her request to check for any medical staff and that there was no emergency kit on board. She reportedly said she had to endure the pain with ice packages and Tylenol until the plane touched down at its destination.

Jang accused the airline of failing to provide appropriate medical help and causing physical and psychological stress.

“I had been planning to continue my career in broadcasting, fashion and hair design, using my physical beauty as my strength, but that’s become impossible because of the hideous burns,” Jang said. “I can’t continue work at the bakery either because I have developed an extreme fear of working near 800-degree hot ovens.”

Asiana has reportedly offered compensation of some 61 million won to cover Jang’s medical expenses.

“(Upon the accident) the crew took appropriate measures such as disinfecting the wounds with the help of a doctor on board. We plan to work for a smooth compromise. We regret that such an accident took place on board our airline,” an Asiana official said.

(From news reports)